Shipping and forwarding
We are able to ship almost anywhere!
If your country is not listed, please email us at: firstname.lastname@example.org and we will suggest an alternative solution.
Your items can be shipped to you within 3-4 business days.
We will let you know as soon as your item is on its way and provide you with a tracking code so you can see where your order is.
Returns and exchanges
If for any reason you need to change or cancel your order, please contact us as soon as possible at email@example.com. We will make every effort to cancel.
However, if your order has already been fulfilled (shipped), we will follow the return guidelines.
To be eligible for a return, your item must be in the same condition in which you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
To initiate a return, please contact us at firstname.lastname@example.org. If your return is accepted, we will send you instructions on how and where to send the package. Items returned to us without first making a return request will not be accepted.
Our Vegan bags are conceptualized in Belgium and then produced in France, Ukraine, Portugal, India, China.
Our products are designed to stay by your side for years, even decades. If you take good care of it, it will age beautifully. To clean your vegan bag, simply use warm water, a soft cloth and mild soap.
Our bags are made from innovative and sustainable materials such as rattan, apple peels, other fruit waste and recycled nylon.